SHAMS ALRAYYAN USED AUTOMOBILE FOR EXPORT LLC Policy

BEWARE OF SCAMS ADVISING FAKE MONEY TRANSFER INSTRUCTIONS!

Dear Valued Customers: SAR Autotrade is aware of increased incidences of scammers impersonating SAR Autotrade and defrauding customers with fake money transfer instructions.
These scams use variations or misspellings of SAR Autotrade, for example:
Correct ➔ @ sarautotrading.com
Wrong ➔ @SARATRADING.COM

Email communications from SAR Autotrade will always carry the “sarautotrading.com” domain address.

Always double-check the email or website address when replying to emails or completing online forms. Customers should send money to only SAR Autotrade’s beneficiaries accounts in UAE & Japan. Your proforma invoice will state the following account to pay to. Be sure to double-check that your invoice matches the Bank Details as mentioned in our website under “About Us” Banking Information options

OFFICIAL EMPLOYEES!

Dear Valued customers, SAR is continuously striving hard to save the Hard Earned money of our respected clients
Please Ensure you deal with right contact person
In order to avoid any misunderstanding, We have enlisted our all Managers & Sales Staff under section on “Our Team”
Please make sure you deal with only enlisted Managers / Sales Team on our website . Moreover, If you still need the further information or query so you can write an Email to “support@sarautotrading.com” as this domain is directly supervised by Directors of Group We always try to provide the matchless services to our clients

Refund Policy:

No Refunds
Due to the nature of our business, all vehicle sales are final. Once payment is received and the vehicle purchase is confirmed, we cannot offer refunds, cancellations, or exchanges.

Inspection & Verification
Buyers are responsible for verifying all vehicle details (model, year, mileage, condition, and specifications) before purchase. We provide photographs, auction sheets, and/or inspection reports (where available) to help customers make informed decisions.

Shipping & Delivery
All shipping and customs clearance processes are handled as per the agreed terms (C&F, CIF, FOB, etc.). Any delays or additional costs due to customs regulations or buyer’s local authorities are the buyer’s responsibility.

Customer Support
If you have any concerns or issues regarding your purchase, please contact our support team immediately. We are committed to assisting our buyers throughout the transaction and shipping process